24, Apr, 2024 | By Mahesh Siddireddy

Functionalities of Certinia PSA!

Professional Services Automation (PSA) systems streamline resource management by tracking availability, skills, and workload. They make possible project planning, execution, and monitoring, ensuring on-time, on-budget delivery. PSA systems also manage expenses, time tracking, and automate billing processes.

Resource Management: PSA systems help in efficiently managing resources, including employees, contractors, and equipment, by tracking availability, skills, and workload. This ensures that the right resources are allocated to projects, maximizing productivity and profitability.

Project Management: PSA systems facilitate project planning, execution, monitoring, and closure. They enable project managers to create project plans, assign tasks, track progress, manage budgets, and collaborate with team members and clients, ensuring projects are completed on time and within budget.

Expenses: PSA systems allow employees to submit expenses related to projects, such as travel, accommodation, and materials. These expenses can be tracked, approved, and reimbursed, ensuring accurate project costing and budget management.

Time cards: PSA systems enable employees to track the time spent on various project tasks. Time entries can be submitted for approval, ensuring accurate billing and payroll processing. Time tracking also helps in analyzing project profitability and resource utilization.

Billing Event: Systems automate the billing process based on predefined billing events, such as project milestones, time and materials, or fixed-price contracts. Billing events trigger the generation of invoices, which can be customized based on project and client requirements.


PSA systems provide comprehensive functionality for managing all aspects of professional services projects, from resource and project management to expenses tracking and billing. These functionalities help in improving efficiency, optimizing resource utilization, and ensuring project profitability.


What role does a PSA system play in tracking employee time spent on project tasks?

PSA systems play a crucial role in tracking employee time spent on project tasks by providing a centralized platform for employees to log their hours. This enables accurate tracking of billable and non-billable hours, which is essential for invoicing clients correctly and managing project budgets. 

How do PSA systems automate the billing process for projects?

PSA systems automate the billing process for projects by streamlining invoicing based on predefined criteria. These systems can automatically generate invoices based on project milestones, time and materials, or fixed-price contracts. By automating this process, PSA systems reduce manual effort, minimize errors, and ensure that invoices are accurate and timely. 

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